🔒 Vendor Privacy Policy

1. Introduction

EzySearch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Vendor Portal platform.

By using the EzySearch Vendor Portal, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Business Information

When you register as a vendor, we collect:

• Business name and legal entity information
• Business address and contact details
• GST number and tax identification
• Bank account details for payments
• Business registration documents

2.2 Personal Information

We may collect personal information including:

• Owner/authorized representative name
• Email address and phone number
• Government ID for verification
• Profile photo (optional)

2.3 Usage Data

We automatically collect:

• Login and access logs
• Device and browser information
• IP address and location data
• Feature usage and analytics

3. How We Use Your Information

We use collected information to:

• Verify your business identity and eligibility
• Process transactions and payments
• Display your products to customers
• Send order notifications and updates
• Provide customer support
• Improve our platform and services
• Comply with legal obligations
• Detect and prevent fraud

4. Information Sharing

4.1 With Customers

We share limited vendor information with customers including:

• Business name and location
• Product listings and prices
• Business ratings and reviews
• Delivery and service information

4.2 With Third Parties

We may share information with:

• Payment processors for transaction processing
• Delivery partners for order fulfillment
• Analytics providers for platform improvement
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Regular security audits and testing
• Access controls and authentication
• Regular data backups

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for:

• Active accounts: As long as the account is active
• Transaction records: 7 years for tax compliance
• After account deletion: 30 days grace period, then permanent deletion

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at vendor-support@ezysearch.com

8. Cookies and Tracking

We use cookies and similar technologies for:

• Session management and authentication
• Remembering your preferences
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookies through your browser settings.

9. International Data Transfers

Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Children's Privacy

The Vendor Portal is intended for business use and is not directed at individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us